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Terms of Service

The following terms of service are the standard terms of service business conducted with RXL Media. Please read through these terms carefully. If any particular issue arises from these terms, please let your Designer know before the project begins and we can discuss any alterations needed to move forward with your project. 

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Agreement to Terms

All visitors and clients (hereinafter "You or "Your") and RXL Media ("We", "Our", "The Service Provider") are subject to the terms, conditions, and notices set forth in these Terms and Conditions. You accept these Terms and Conditions and agree to comply with all of its provisions. These terms are subject to revision by RXL Media. 
 

Services

RXL Media provides brand design services, digital products, and information via website (https://rxlmedia.com), Instagram (https://instagram.com/rxl.media) and other platforms which may be added or removed at any time. Services include but are not limited to:

  • Logo design

  • Product/package design

  • Email and website graphics

  • ​Social media branded materials (posts, banners, thumbnails, etc.)

  • ​Digital and physical advertisements

  • Posters, flyers, business cards, wall art, etc. 

  • Video production

  • Motion graphics

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Services are to be requested by the client through the available platforms on which RXL Media is present. Upon request, you will be contacted via email to further discuss the nature of your project. If your project is to be executed by RXL Media, you will receive a legally binding contract via email with similar terms of service and specifics regarding your project. The contract is binding upon both parties' signatures under the Acceptance clause of the contract. â€‹

Payment

RXL Media reserves the right to request a 50% deposit before starting work on your project. If a deposit is requested, an invoice will be generated and delivered to you via your Client Portal and payment is expected before signing any Agreement or Contract. Payment will be collected via PayPal. 

RXL Media will invoice the remaining 50% cost of the project and associated services before the release of deliverables. RXL Media reserves the right to withhold delivery of completed project deliverables until payment has been received in full.
 

Cancellations

If you choose to cancel the project midway, before full completion, a refund of previous payments is not possible. If you choose to cancel the project before considerable work has been executed, and depending on the project budget, a portion of the budget may be refunded.

In the event of illness, or unforeseen circumstances that result in project deliverables being significantly delayed or a cancellation of the project, a portion of the overall budget will be refunded.

RXL Media reserves the right to suspend any project and terminate the client relationship if the client demonstrates excessive micromanaging, lack of trust, hostility, or further requests for the creation of media that RXL Media personally feels uncomfortable creating. Fair notice will be given, which may or may not include a chance to remedy the situation depending on the severity of the offense. Any suspension or termination will not result in any refunds and all designs and media developed for the project before suspension or termination will remain the full ownership of RXL Media. 

If any service obligation is failed to be met by RXL Media due to an illness, an "act of God" or any uncontrollable events, impracticability, or frustration, such failure will not be deemed to be a breach of these Terms of Service or any relevant Contract provided that you are notified or previously aware of the existence and nature of the reason for the impossibility to meet service obligations. Depending on the severity of force majeure, these Terms of Service or any relevant Contracts can become nullified and a full refund will be issued of any previous payment.
 

Restrictions

Usage
These Terms of Service do not give you the rights or permission to use/modify/alter/replicate, or borrow any of the previous ideas/concepts/drafts that we present. All original preparation materials, visuals, and unused ideas shown and considered will remain the property of RXL Media. 

RXL Media reserves the right to use any previous or unused ideas or media for future conceptual and client work. Any previous or unused ideas or media will be repurposed such that they retain sufficient difference from any finished media.

RXL Media reserves the right to display any completed project media in the portfolio section of rxlmedia.com, any associated designs, as well as any platform managed by and under the name RXL Media. Please let the Service Provider know if a project must be kept undisclosed for intellectual property reasons.

You are free to change, modify, and adapt the finished project media; however please do so at your own risk. 

Fonts and Typefaces
Any fonts/typefaces that are used or purchased for the completed project media are subject to commercial licensing laws. Therefore, under no circumstances can RXL Media provide a "copy" or source files of any Font or Typeface used in a project. RXL Media will inform you which fonts are used in any concepts, visuals, or completed project media so that you may purchase or download these fonts to subsequently use in the future. 
 

Ownership, Copyright, and Trademark

All digital and physical materials, visuals, designs and digital files used to create the project media remain the property of RXL Media. Only the FINAL deliverables and project media will become your property upon the final payment of the project. 

If the final payment is not received as agreed, all project media will remain the property of RXL Media until the final payment is received. If the project and client relationship is terminated due to the failure of delivery of the final payment, RXL Media reserves the right to reuse any project media for other clients, or to be displayed as concepts on the RXL Media website portfolio or other online platforms managed by RXL Media. 

If a client attempts to make any alteration or modification or attempts to steal or resell any ideas, visuals, or concepts without making the delivery of the final payment, RXL Media will take immediate legal action.

Clients assume full responsibility for ensuring that any company/product/name is legally available and will not infringe on any other registered trademark, business name, etc., before work on the project is started. No refund will be available should any legal issue arise after a project has been completed. RXL Media reserves the right to recalculate the cost of the project should a change of a design, name, etc., be required before the completion of the project. 
 

Limitation of Liability

You agree and accept that RXL Media is not legally responsible for any loss or damage incurred in relation to any services offered by the Service Provider, including the reliance on any third-party content, links, comments, or advertisements. The client will be liable for any use of media created by RXL Media. The Service Provider will perform extensive background checks to ensure originality when creating any media for your project. All work presented will strive to demonstrate originality and will not, to the best of the knowledge of the Service Provider, infringe or plagiarize any existing work. However, RXL Media assumes no legal responsibility for any loss or damage incurred related to legal issues regarding the originality or authenticity of project media. You agree to perform your own checks and due diligence regarding plagiarism and originality.

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